Privacy Policy

Privacy Policy for Heathers Holistic Therapy

Effective Date: 01/01/2025

1. Introduction

At Heathers Holistic Therapy, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of personal information from our clients:

• Email Addresses: Used for communication purposes, including appointment confirmations, reminders, and newsletters.
• Telephone Numbers: Used for contact purposes, including appointment confirmations and urgent communications.

Purpose of Data Collection

The personal information we collect is used primarily for the following purposes:

• Contact Purposes: To communicate with you regarding your appointments, inquiries, and other relevant information related to our services.
• Service Improvement: To understand client preferences and improve our services.

Legal Basis for Processing Personal Data (GDPR)

We rely on the following legal bases for processing your personal data under GDPR:

• Consent: By providing us with your personal information, you consent to our processing of your data for the purposes outlined in this Privacy Policy.
• Legitimate Interests: We may process your data to pursue our legitimate interests, such as improving our services and ensuring effective communication with our clients.

Your Rights Under GDPR and CCPA

You have the following rights regarding your personal data under GDPR and CCPA:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out (CCPA): You have the right to opt-out of the sale of your personal information. Heathers Holistic Therapy does not sell your personal information.

To exercise any of these rights, please contact us using the contact information provided in Section 10 of this Privacy Policy.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Disclosure of Personal Information

We do not share, sell, or disclose your personal information to third parties, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy. In the event that we engage third-party services in the future, we will update this policy to reflect such changes and ensure compliance with applicable laws.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Heathers Holistic Therapy

Email: heatherdukes68@gmail.com
Telephone: 07837906314

Conclusion

At Heathers Holistic Therapy, we value your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy carefully and reach out to us with any questions or concerns. Thank you for trusting us with your holistic therapy needs.